Shipping Policy

Last Updated: September 11, 2026

Thank you for shopping with Novaloratc.

This Shipping Policy explains how orders placed through novaloratc.shop are processed and delivered.

1. Order Processing

After you place an order and your payment has been successfully confirmed, we will process your order for shipment.

Processing time may vary depending on product availability, order volume, holidays, and other operational circumstances.

You will receive an order confirmation by email after your purchase.

When your order has been shipped, we may provide shipping confirmation and tracking information where tracking is available.

2. Estimated Delivery Time

Our estimated delivery timeframe is:

20–30 business days

The estimated delivery period generally begins after the order has been processed and shipped.

Business days normally exclude weekends and applicable public holidays.

Delivery estimates are not guaranteed delivery dates because transportation and customs processing are outside our direct control.

3. Tracking Information

Where tracking is available, tracking information may be provided by email after shipment.

Tracking information may take some time to become active after the carrier receives or scans the package.

If your tracking information has not updated for a reasonable period, please contact us at:

shawnariadne5580@outlook.com

4. Shipping Delays

Delivery may take longer than the estimated timeframe because of:

• Customs inspections or clearance.
• Carrier delays.
• Weather conditions.
• Public holidays.
• Transportation disruptions.
• Incorrect or incomplete delivery information.
• High shipping volumes.
• Events beyond our reasonable control.

If we become aware of a significant fulfillment or shipping delay affecting your order, we will make reasonable efforts to communicate the delay and provide available information.

5. Customs, Duties, and Taxes

Depending on the destination country, an order may be subject to customs duties, import taxes, VAT, brokerage fees, or other charges.

Where such charges are imposed by the destination country or local authorities, the customer may be responsible for those charges unless otherwise stated at checkout or required by applicable law.

Customs processing times are outside our control and may affect delivery times.

6. Incorrect Shipping Address

Customers are responsible for providing accurate and complete shipping information.

If you notice that your shipping address is incorrect, please contact us as soon as possible at:

shawnariadne5580@outlook.com

We will make reasonable efforts to update the address before the order is shipped, but we cannot guarantee that changes can be made after fulfillment has begun.

7. Lost or Damaged Packages

If your package appears to be lost, damaged, or incorrectly delivered, please contact us at shawnariadne5580@outlook.com with your order number and relevant details.

We will review the shipping information and, where applicable, work with the carrier or fulfillment provider to investigate the issue.

If a package is confirmed to be lost or the product is damaged in transit, we will provide an appropriate resolution in accordance with applicable law and our policies.

8. Undeliverable or Returned Packages

If a package is returned because of an incorrect address, refusal of delivery, failure to collect the package, or another customer-related delivery issue, please contact us.

Additional shipping charges may apply to resend the package where permitted by applicable law.

9. Contact Us

If you have questions about shipping or delivery, please contact:

Novaloratc
Website: novaloratc.shop
Email: shawnariadne5580@outlook.com

[Business Address]
[Phone Number]

By placing an order with us, you acknowledge that the delivery timeframe is an estimate and may be affected by circumstances outside our reasonable control.